Reference

Privacy Guide Indonesia: How We Handle Your Account Data

We built marjan188 around wallet access and mobile play, which means your DANA, OVO and GoPay deposit flow touches our payment processor for seconds then clears.

Deposit RecordsWithdrawal LogsAccount VerificationData RetentionYour Controls
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marjan188 Privacy Guide Indonesia: How We Handle Your Account Data
HOW WE PROTECT IT

Security Layers Around Your Information

Encrypted Storage

Account credentials and payment records sit in encrypted database fields; access requires two-factor authentication for our own staff and every query generates an audit trail so we can track who looked at what and when.

Verified Withdrawals

Before we release funds we match the destination account name against your registered identity document. If they differ we pause the payout and ask you to upload proof that you own the receiving account, preventing misdirected transfers.

Payment Gateway Separation

DANA, OVO and GoPay deposits flow through a licensed processor that tokenizes your wallet details before passing the approval back to us. We never store your full account credentials or transaction PIN in our own systems.

Session Timeouts

Idle sessions expire after twenty minutes on desktop and ten on mobile; when the timer runs out you get logged out automatically and the next login requires your password again, so a forgotten open tab cannot drain your balance.

PRIVACY QUESTIONS

Help Paths for Data and Account Control

View Your Data Head to account settings and tap Data Summary to see what records we hold — deposit history, withdrawal destinations, game logs and verification documents. Export the list as a file if you need a local copy for your own review.
Update Contact Details Change your registered phone number or email from the profile screen. We send a one-time code to the new address to confirm you control it, then the update takes effect and all login alerts route there.
Request Deletion Contact support with your account ID and ask us to close and delete your profile. We verify your identity, process any pending withdrawal, then remove your personal data within the timeframe local regulation allows — usually fourteen days after the…
marjan188 What We Collect and Why It Stays Minimal

What We Collect and Why It Stays Minimal

When you open an account we ask for a phone number and password — that pair logs you in. When you deposit via DANA, OVO or GoPay the payment gateway records the transaction ID, amount and timestamp so we can credit your balance; we never see your wallet PIN or your full bank account number. Withdrawals work the same way: you enter

the destination account once, we verify it against your registered name, then every future payout references that saved record. Game sessions generate a play log — which slot or table, stake size, round outcome — so we can settle disputes and meet audit requirements. We hold those logs for the period local regulations require, then delete them. Your email and device identifier

help us send login alerts and block duplicate accounts. We do not sell your data to third parties, we do not track you off-site, and we do not build advertising profiles. Where local law permits operation, this approach keeps the platform direct and your information contained.

Key Concepts in Account Data Handling

What does data retention mean?

Data retention is how long we keep records after you create them. Deposit and withdrawal logs usually stay for the period local regulations require — often five years for financial audit — then get deleted. Game-session history may be shorter.

What is tokenization in payment processing?

Tokenization replaces your real wallet account number with a random reference string when you deposit. The payment gateway holds the mapping; we only see the token, so your DANA or OVO credentials never sit in our database.

What does KYC verification store?

KYC stores a copy of your identity document photo and the data extracted from it — full name, date of birth, document number. We use it to match withdrawal destinations and comply with anti-fraud rules where local law requires.

What is a session timeout?

A session timeout automatically logs you out after a period of inactivity — usually ten to twenty minutes. It prevents someone else from using your account if you leave a device unlocked, because the next person has to enter your password.

What does data export give you?

Data export produces a file listing your account activity — deposits, withdrawals, game rounds, login timestamps. You download it from account settings and can review everything we hold about you offline, useful for personal record-keeping or regulatory requests.

What does opt-out mean for marketing?

Opt-out removes you from promotional email and SMS lists. You still receive essential account alerts — deposit confirmations, withdrawal approvals, security notices — but no bonus announcements or event invites unless you turn marketing back on.

Frequently Asked Privacy Questions

We share transaction records with the payment processor when you deposit or withdraw, and we may disclose account details to regulators if local law compels it. We do not sell your information to advertisers or data brokers.

Yes. Open account settings and tap Data Summary to review deposit history, withdrawal destinations, uploaded documents, game logs and login timestamps. Export the list as a file if you want a local copy for your own records.

Financial transaction logs stay for the period local regulation requires — typically five years from the date of the transaction. After that retention window closes we delete the records unless an ongoing dispute or audit extends the hold.

We verify your identity, process any pending withdrawal, then delete personal information within fourteen days unless local law requires a longer retention period. Transaction logs covered by regulatory hold remain until that obligation expires.

No. You enter your PIN in the wallet app itself, not on our site. The payment gateway tokenizes your account number and sends us an approval code; we never see your full credentials or transaction PIN in our systems.

Yes, but we need to verify the new destination matches your registered identity document. Upload proof that you own the receiving account — a bank statement or screenshot showing your name — then support approves the change within one business day.
Reference

Privacy Guide Indonesia

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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